The third edition stays on top of the latest topics and developments including; changing demographics of retail
marketing, the growth of new retail formats, the use of communication and information technology to enable quick
response to market dynamics, the importance of customer services, the development of the vendor-retailer partnering
relationships, the importance of building on employee diversity. It reflects the changing job market with the centralization
of the buying function, limited jobs for buyers, and the emergence of store management positions.