Goldstein, Irwin L. : University of Maryland at College Park

Ford, Kevin : Michigan State University

In this extensive revision of his best-selling text, Irwin Goldstein, a leader in the training field, teams up with Kevin Ford, well-known for his work in "the learning organization," to provide readers with a framework for examining and establishing viable training programs in education, business, and government. Capturing the excitement of training research and systems issues, the author discusses training as it occurs in real organizations. Part I focuses on societal training issues, how organizations conduct assessments to understand their training needs, and significant issues in learning and instruction. Part II focuses on the evaluation process, and Part III reviews training programs and procedures.

Benefits:

• A training systems model gives readers an overview of the components involved in needs assessment, design, development, and evaluation of training programs.
• NEW! Ignite discussions or augment your lectures with the latest developments in psychology! InfoTrac College Edition (available as a free option with this text) gives you and your students 4 months of free access to an easy-to-use online database of reliable, full-length articles (not abstracts) from hundreds of top academic journals and popular sources. Among the journals available 24 hours a day, seven days a week is Training and Development.
• The authors show how training fits as a system within an organization and discuss the factors that support learning environments for adult learners.
• Questionnaires and tables for the needs assessment process are included, ranging from instructions on how to conduct workshops to questionnaires and samples for the entire needs assessment process.
• Examples of various training evaluation methodologies are included.
• Coverage of utility theory, statistical analysis and power of experimental designs, and the importance of values and attitudes on the part of the evaluator appear in Chapter 6.
• NEW! New co-author, Kevin Ford, specializes completely in organizations as a learning environment.
• NEW! New information covers how computer technology and the Web are used to conduct training.
• NEW! A rewritten introductory chapter reflects training issues faced in the workplace today, such as changes in demographics, the influences of technology, and the increasing emphasis on international concerns.
• NEW! Recent work on cognition and instructional theory as it relates to training is integrated in Chapter 4, including the relevance of such concepts as automaticity, advance organizers, and novices versus expert learners.

PART I: NEEDS ASSESSMENT AND LEARNING ENVIRONMENT.

1. The Training Context.
2. A Systematic Approach to Training.
3. The Needs Assessment Phase.
4. The Learning Environment.

PART II: EVALUATION.

5. The Criterion Choices: Introduction to the Evaluation Process.
6. Evaluation Procedures.

PART III: TRAINING APPROACHES.

7. Training Delivery: Traditional Instructional Approaches and Emerging Learning Technologies.
8. A Variety of Training Interventions and Learning Experiences.
9. Learning Systems.