Hands-on exercises expert insights, and tools and techniques to make anyone sound more polished and professional -- whether crafting a three-line message or a 300-page report. 1st edition of this book has sold nearly 17,000 copies-and the36-Hourseries has sold more than 153,000 copies Interactive tests on book's companion website Need-to-know info on writing for a global audience Kenneth W. Davis, Ph.D.(Indianapolis, IN) trains and consults global private- and public sector clients. He is author or co-author of numerous books, includingWriting: Process, Product, and Power.