This highly readable text provides the theories, concepts, and applications in a pedagogically sound format
based on a model of communication competence made up of three elements: motivation, knowledge, and skill. Studying
interpersonal communication through this distinct framework will provide a foundation for students� motivation
to communicate competently, increase their knowledge about communication, and enhance their acquisition and performance
of communication skills. Covering a broad range of interpersonal communication themes, including strategic alternatives
and solutions to communication challenges and information about friendship, family, romantic, and workplace relationships,
this Second Edition presents theories, concepts, and activities with engaging examples and an attention-getting
design.