Managing Operations Across the Supply Chainis the first book to offer a global, supply chain perspective of operations management - a treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future. It reflects three key shifts in operations management: 1. From a focus on the internal system to afocus on the supply chain 2. From a local focus to aglobal focus 3. From an emphasis on tools and techniques to anemphasis on systems, people, and processes